- Monday - Friday: 9.00AM - 6.00PM
- info@moveease.com.au
- 0290564979
PRIVACY POLICY
At MoveEase, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect:
- Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment information when you interact with us for inquiries, bookings, or transactions.
- Usage Information: We may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing patterns when you visit our website or use our services.
- Cookies: We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and personalize content on our website. Google can use these cookies to serve ads, as a third party vendor.
How We Use Your Information:
- To Provide Services: We use your personal information to process bookings, fulfil orders, communicate with you, and provide customer support.
- Your personal information is accessible by the staff of MoveEase who are responsible for carrying out the responsibilities of the services requested by the customer, such as booking a job in the system or generating a quote request, sending the customer details to the movers to carry out the job.
- To Improve Services: We may use your information to analyse trends, monitor website usage, and improve the quality of our services.
- Marketing: With your consent, we may use your contact information to send promotional materials or marketing communications about our products and services.
Information Sharing:
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you.
- Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.
Data Security:
- We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or alteration.
- However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Your Choices:
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.
- Cookies: You can manage cookies through your browser settings and opt-out of certain tracking technologies.
Children's Privacy:
- Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy:
- We reserve the right to update or modify this Privacy Policy at any time. The revised policy will be effective immediately upon posting on our website.
Contact Us:
- If you have any questions or concerns about this Privacy Policy, please contact us at 0290564979 or Mail us at info@moveease.com.au
By using our website or services, you consent to the terms of this Privacy Policy.
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